purewin online
purewin online
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This app is available for your device
purewin online
This app is available for your device
Contact
+91 4204305921
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the purewin online?
To log in, open the app and enter your registered mobile number. Next, verify the OTP (one-time password) sent to your mobile number. This will securely log you in without the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection to ensure a strong signal. If you're still having issues, click on the "send OTP" button and wait; if you don't receive the OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support system via email to facilitate account transfer. This will help you successfully shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once reinstalled, you should be able to access the updated app with ease.
Q1: What is the minimum withdrawal amount in the purewin online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, and bonus collected funds cannot be withdrawn. This means users can only cash out the money they've earned through gaming, excluding any bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored in the app, including your Aadhar card and UPI information. Additionally, please save all your bank details in the app for verification purposes. This will help facilitate a smooth and secure registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the usual swift processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to settings and review your transaction history. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for further assistance.
At purewin online, we understand the importance of secure and convenient financial transactions, which is why we offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for those who prefer anonymity and speed. Our top priority is security, and we utilize cutting-edge encryption protocols to protect your personal and financial information. Additionally, our 24/7 customer support team is always available to assist with any questions or issues you may have, ensuring a seamless and uninterrupted gaming experience.
We recognize the significance of convenience and security, which is why purewin online provides a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our robust security measures ensure that all transactions and personal information remain protected at all times. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise. Whether you're making a deposit, withdrawing your funds, or experiencing any technical difficulties, our team is committed to providing swift and effective resolution to ensure a seamless and secure experience for all our customers.